Responsible and Safer Gambling

As a responsible gambling operator, Jet10 would like to ensure that all its players are aware of the tools available through their account, helping them gamble responsibly.

Self Exclusion

If you are no longer in control of your spending and your experience is no longer fun, Jet10 provides you with the self-exclusion option from any gambling activity on the site. To protect Jet10 players, this action is final and completely irreversible! You will stop receiving any promotional communication and news from our marketing team, and you will no longer have access to your account.  You can self-exclude for a  period of 6 months, 1 year, 2 years, 5 years, or permanent.

If you are looking for more information on how you can protect yourself while keeping your gambling activity fun, please contact Jet10’s support team through Live Chat, email or the Contact Us page.

Age Verification and Parent Control

Jet10 run age verification checks to confirm that our customers are 18 or older and legally old enough to gamble. We reserve the right to suspend the account and request proof of age documentation. We recognize that the internet is readily available in many homes, as a result, we must work together to protect children from underage gambling.

Some tips for protecting children and young people are:

1. Keep your username, password and deposit details out of reach.

2. Don’t save passwords or use autofill on your computer.

3. Install website blocking software such as NetNanny, GamBlock and CyberPatrol.

4. Educate your children about the legality and potential damage.

Do you have a gambling problem?

Undertake the following self-assessment to ascertain if you may have a gambling problem. If you answered “yes” to seven or more of these questions you may have a gambling problem.

1. Have you ever lost time from work due to gambling?

2. Has gambling ever made your home life unhappy?

3. Has gambling affected your reputation?

4. Have you ever felt remorse after gambling?

5. Have you ever gambled to get money to pay debts or solve financial difficulties?

6. Has gambling ever caused a decrease in your ambition or efficiency?

7. After losing, do you feel you must return as soon as possible to win back your losses?

8. After winning, do you have a strong urge to return and win more?

9. Do you often gamble until you run out of money?

10. Have you ever borrowed money to finance your gambling?

11. Have you ever sold anything to finance your gambling?

12. Are you reluctant to use “gambling money” for normal expenditures?

13. Does gambling make you careless of the welfare of yourself and your family?

14. Do you ever gamble longer than planned?

15. Have you ever gambled to escape worry or trouble?

16. Have you ever committed or considered committing an illegal act to finance gambling?

17. Has gambling ever caused you to have difficulty sleeping?

18. Do arguments, disappointments or frustrations create within you an urge to gamble?

19. Do you ever get the urge to celebrate any good fortune with a few hours of gambling?

20. Have you ever considered self-destruction as a result of your gambling?