Responsible and Safer Gambling
As a responsible gambling operator, Jet10 would like to ensure that all its players are aware of the tools available through their account, helping them gamble responsibly.
Each Jet10 player account is customizable to each player’s needs. After sign up, you can head to the Responsible Gambling page and set your deposit limits. This limit can be altered at any time, depending on your needs and account status. Please note that setting higher deposit limits takes 7 days to register in our system. You can set a daily, weekly or monthly deposit limit.
This is an important section of your Jet10 account! All your betting history is stored and accessed through this section. Your bets, deposits, and withdrawals are all here. Get access to your sports betting and casino winnings history as well as your spend. Review your account activity history on regular periods and make sure you stick to your budget.
If you feel you are no longer in control of your spend and you wish to take some time to cool off, you can select a time-out. Your cool-off period is customizable and can be fully controlled by you and you only. This action is irreversible and once you have applied this restriction to your account, you will not be able to gamble until the set time is completed. You can time-out for a period of 24 hours, 48 hours, 7 days or 30 days.
If you are no longer in control of your spending and your experience is no longer fun, Jet10 provides you with the self-exclusion option from any gambling activity on the site. To protect Jet10 players,
this action is final and completely irreversible! You will stop receiving any promotional communication and news from our marketing team, and you will no longer have access to your account. You can self-exclude for a period of 6 months, 1 year, 2 years, 5 years,
If you are looking for more information on how you can protect yourself while keeping your gambling activity fun, please contact Jet10’s support team through Live Chat, email or the Contact Us page.
Age Verification and Parent Control
Jet10 run age verification checks to confirm that our customers are 18 or older and legally old enough to gamble. We reserve the right to suspend the account and request proof of age documentation. We recognize that the internet is readily available in many homes, as a result, we must work together to protect children from underage gambling.
Some tips for protecting children and young people are:
Keep your username, password and deposit details out of reach.
Don’t save passwords or use autofill on your computer.
Educate your children about the legality and potential damage.
Do you have a gambling problem?
Undertake the following self-assessment to ascertain if you may have a gambling problem. If you answered “yes” to seven or more of these questions you may have a gambling problem.
Have you ever lost time from work due to gambling?
Has gambling ever made your home life unhappy?
Has gambling affected your reputation?
Have you ever felt remorse after gambling?
Have you ever gambled to get money to pay debts or solve financial difficulties?
Has gambling ever caused a decrease in your ambition or efficiency?
After losing, do you feel you must return as soon as possible to win back your losses?
After winning, do you have a strong urge to return and win more?
Do you often gamble until you run out of money?
Have you ever borrowed money to finance your gambling?
Have you ever sold anything to finance your gambling?
Are you reluctant to use “gambling money” for normal expenditures?
Does gambling make you careless of the welfare of yourself and your family?
Do you ever gamble longer than planned?
Have you ever gambled to escape worry or trouble?
Have you ever committed or considered committing an illegal act to finance gambling?
Has gambling ever caused you to have difficulty sleeping?
Do arguments, disappointments or frustrations create within you an urge to gamble?
Do you ever get the urge to celebrate any good fortune with a few hours of gambling?
Have you ever considered self-destruction as a result of your gambling?
Phone: +44 (0) 808 8020 133